We will only retain your information for as long as we are obliged by law or as long as it is relevant to the reasons for which it was acquired.
You may explore the Site without providing any personal information. Unless you have an account on the Site and login using your user name and password, you will remain anonymous throughout your visit to the Site.
If you use the Site to place an order for a product, we may collect a variety of information from you.
We collect, store, and process your data in order to process your purchase on the Site and any subsequent claims, as well as to provide you with our services. We may collect personal information such as your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details, or bank account information.
We will use the information you provide to process your orders and to provide you with the services and information available on our website that you have requested. Furthermore, we will use the information you provide to administer your account with us; verify and carry out financial transactions related to payments you make; audit the downloading of data from our website; improve the layout and/or content of our website pages and customise them for users; identify visitors on our website; conduct demographic research on our users, and send you information. We may contact you via email with information about other products and services if we obtain your consent. If you do not want to receive marketing communications from us, you can unsubscribe at any time.
We may disclose your name and address to a third party in order for the product to be delivered to you (for example, to our courier or supplier) and to the seller in order for the seller to process your order. You must only submit to us accurate and non-misleading Site information, and you must keep it up to date and notify us of any changes.
Your actual order details may be stored with us, but they cannot be retrieved directly by us for security reasons. You can, however, access this information by logging into your Site account. You can view the details of your completed orders, those that are still open, and those that are about to be dispatched, as well as manage your address information, bank information (for refund purposes), and any newsletters to which you may have subscribed. You agree to keep the personal access data confidential and not disclose it to unauthorised third parties. We cannot accept liability for password misuse unless it is our fault.
We may use your personal information for market research and opinion polling purposes. Your information is completely anonymous and will be used solely for statistical purposes. You may opt-out at any time. Any responses to surveys or opinion polls that we may solicit from you will not be shared with third parties. Providing your email address is only required if you wish to participate in competitions. We store your survey responses separately from your email address.
Additionally, we may send you information about us, the Site, our other websites, our products, sales promotions, newsletters, and anything else relating to our group of companies or business partners. If you wish to opt-out of receiving any of the additional information detailed in this paragraph (or any portion thereof), please click the 'unsubscribe link included in any email we send to you. Within seven working days (days that are neither (i) Sundays nor (ii) public holidays in Sri Lanka) of receiving your instruction, we will cease sending you the requested information. If there is any ambiguity in your instruction, we will contact you for clarification.
Additionally, we may anonymize data about Site users in general and use it for a variety of purposes, including determining the general location of users and their use of specific aspects of the Site or a link contained in an email to those registered to receive them, as well as providing that anonymized data to third parties such as publishers. However, that anonymized data will not be able to personally identify you.
We have implemented appropriate technical and security measures to protect your information from unauthorised or unlawful access, accidental loss, destruction, or damage. When we collect data via the Site, we do so on a secure server. Our servers are protected by firewalls. Due to our security procedures, we may occasionally request identification from you before disclosing personal information to you. You are responsible for safeguarding your password and computer against unauthorised access.
If you are concerned about the data we hold or process about you, you have the right to request access to the personal data we may have about you. You have the right to request a free correction of any inaccuracies in your data. Additionally, you have the right to request that we stop using your personal data for direct marketing purposes at any time.